Final Exam Study Guide

The final has 100 multiple choice/true false questions

The final covers textbook chapters, class lectures, and class discussions.

Major Textbook Chapters: 12, 15, 16
A few questions from chapter 18

Nonverbal communication- definition of and types

What percentage of meaning is conveyed verbally? What percent nonverbally? Theory of nonverbal communication

Cultural differences in nonverbal communication (social distance, touch, understanding of time, social structure)

Impromptu speaking versus extemporaneous speaking (conversational quality and style)

Vocal aspects of delivery (vocalized pause, vocal variety, dialect, etc.)

Speaker’s personal appearance as an element of credibility (movement, gestures, eye contact, etc.)

Summarizing data via charts (visual aids)

What must you consider before using a visual aid?

Guidelines for preparing visual aids

  • prepare in advance
  • keep visual aids simple
  • make sure visual aids are large enough
  • use fonts that are easy to read
  • use limited number of fonts
  • Informative speeches can be about a process, object, or event

    What is the point of an informative speech? The speaker serves as a(n) ________

    Persuasion- definition and ethical considerations

    Mental Dialogue, co-creation, and target audience

    Questions of fact, value, and policy- definition of and examples

    Monroe’s motivated sequence- steps and examples

    Aristotle and ethos, pathos, and logos- what do these terms mean and give examples.

    Factors of credibility- competence and character

    Common-ground or identification

    Reasoning and fallacies- definition and examples of: inductive or reasoning from specific instances, hasty generalizations, reasoning from principle or deductive reasoning (syllogisms and enthymemes), red herring, ad hominem, either-or, bandwagon, slippery slope

    SMRC (Source, Message, Receiver, Channel) model of persuasion is very much like the transactional model of communication

    Rank’s Model of Persuasion: Intensify and Downplay (Know the steps to each)

    Maslow’s Hierarchy of Needs- How does this relate to persuasion and communication in general?

    Packard’s Hidden Needs- Roots and Immortality

    Theories of Persuasion

    Is persuasion ethical or unethical? Does your response change depending upon the situation?

    Effective communication and the powers it has

    Meanings of words (connotative vs. denotative) Connotative meaning- the emotions or perceived meaning of a word.   Denotative- the dictionary definition of a word (General versus abstract communication)

    Cultural Adaptation

    Aristotle's definition of rhetoric

    Improving abilities of interpersonal interaction (assertiveness)

    Group cohesion and interpersonal power