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GIL Express:  F.A.Q.s

What is GIL Express?
GIL Express is a service that allows you to request books from other University System of Georgia Libraries from the GIL Universal Catalog @
http://giluc.usg.edu

What’s the difference between GIL Express and Interlibrary Loan?
GIL Express is patron initiated, meaning the patron requests books directly from another University System of Georgia library by filling out an e-form in the GIL Universal Catalog @
http://giluc.usg.edu  GIL Express requests are limited to books in the University System of Georgia. Patrons can check the status of their loans by checking their account in GIL. Interlibrary Loan is mediated by Interlibrary Loan staff. The patron sends requests to the DSC ILL Office via e-form, e-mail, telephone, paper ILL form, citation printouts, etc., and staff request library materials from any library in the country. Books, articles, and other items may be requested via Interlibrary Loan.

Who’s eligible for GIL Express?
Students, faculty, and staff in good standing are eligible for GIL Express. Patrons with overdue books or fines will not be able to request books through GIL Express

What materials can be borrowed through GIL Express?
Currently only books or documents that circulate may be requested. For articles and materials not in the GIL Universal Catalog, contact the DSC Interlibrary Loan Office.

How do I request a book from another USG library and does it cost anything?
Search the GIL Universal catalog @ http://giluc.usg.edu for the book you need. When it’s on the screen, click on “GIL Express Request” and follow the directions on the screen. Borrowing a book and returning it promptly doesn’t cost anything, but there are other fines and fees.

How can I monitor the books I’ve requested and their due dates?
Patrons should check their GIL account often by clicking on “My Account” from the GIL Catalog home page http://gil.daltonstate.edu Your account shows requests that have been canceled, which items are in transit or available to be picked up, due dates, etc. You can renew your DSC and GIL Express books from this screen.

When will my book arrive?
Books should be received in 4 business days – 2 days in process and 2 days for shipment. If a book request can’t be filled, there will be a notice in your GIL Account, and some libraries will send an email to your DSC email account.

What’s the loan period for a GIL Express book?
The usual loan period is 28 days; two renewals are allowed. Some libraries require that all their books be returned at the end of each semester, so occasionally due dates may be less than 4 weeks.

Are there overdue fines for GIL Express books?
Currently overdue fines aren’t charged, but there is a replacement fee plus a $35 processing fee for lost books, damage fees, and recall fees for overdue items. Some libraries charge steep recall fees (several dollars per day) if they recall an overdue book for one of their patrons.

How am I notified when the materials are received?
You will receive an email to your college email account and a phone call if your phone number is in the library’s computer system.

How do I pay for lost books or fines?
A GIL Express transaction is between you and the USG library that lent the book. Roberts Library can’t monitor your requests for you nor accept payment of fines. There is a list of USG library contacts at the Roberts Library Circulation Desk and in the ILL office (Library 103). Some libraries are set up to accept credit card payment over phone, but in other cases you may have to send a check or money order.

Where do I return GIL Express books?
GIL Express books can be returned to any University System of Georgia Library. Your account will be cleared when the book is discharged at that library.

My account is blocked, what does this mean?
Accounts are blocked for one overdue item or a $10 unpaid balance at any library in the University System of Georgia. To clear the block, the overdue book must be returned and discharged or the balance paid.

For more information, contact the DSC ILL office @ 706-272-2474 or ill@daltonstate.edu  or visit Library 103.

 
 
 
   
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