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Policies and Scope     Policies         The Office of Computing and Information Services at Dalton State College has policies in place to serve as guidelines concerning computing on campus. Technology related policies guiding computer usage, network usage, web development and other services provided by OCIS.       General Policies Security Policies Web Policies     2001 Effectiveness Survey Results Report Fall 2002 Technology Growth Update Regents Guide to Understanding Copyright and Education fair Use Information Technology Resources Allocation Policy Equipment Checkout Policy [PDF] User Account Request [PDF] Please download, print and send to OCIS via inter-office mail. INB Banner Access Request Form [PDF] Please download, print and send to OCIS via inter-office mail. User Account Forms which include a request for an INB Banner account must be accompanied by an INB Banner Access Form DSC Security Plan Computer Network and Usage Policy Incident Response Plan Firewall Policy Department Network Server Proposal Form Email Policy Data Backup Policy Network Connection Policy Password Policy Downloading music SPAM Web Policy Web Submission Form Web Page Form Remote Desktop               Scope     OCIS provides a wide variety of services ranging from helpdesk support of hardware and software issues to online curriculum development. The primary goal of OCIS is to provide quality service and access to information technology tools for the students, faculty, and staff of Dalton State College.   Helpdesk Training Provide initial point-of-contact for problem resolution Insure proper personnel is assigned to resolve problems Maintain checkout equipment (projectors, laptops, digital cameras)   Evaluate training needs of faculty and staff Develop and publish a training calendar each semester Develop and publish training materials Host training classes for students, faculty, and staff Provide one-on-one assistance to students, faculty, and staff   Campus Computer Labs Software Maintain proper operation of computers and peripherals in lab Staff open student computer lab during posted hours   Maintain database of all software licenses Configure, install and maintain all DSC computers Insure proper operation and functionality of software Insure software needs of DSC are being met   Network PCs and Peripherals Install and maintain network hardware and software Monitor network bandwidth utilization Plan for growth Server administration (access control) Setup and maintain email accounts for all students, faculty, and staff   Configure, deploy and maintain functionality of equipment Maintain inventory of all DSC PC's and peripherals   Web Administrative Applications Assist faculty, staff, and student organizations in the development and maintenance of their web pages Maintain DSC web servers and web site Install, configure, deploy and maintain administrative applications (Banner, PeopleSoft) Maintain appropriate access for students, faculty, and staff Oracle database administration UNIX system administration Report design   Online Curriculum Development   Assist faculty with the development and maintenance of online coursework Provide technical support to DSC students enrolled in a course utilizing online components

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